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OTRS Update: Relaunch of the FAQ and Customer Portal (beendet)
From: 24.02.2021 / 15:00
To: 25.02.2021 / 15:00
On Wednesday, Feb. 24, 2021, the ticket system will be unavailable from 3:00 p.m. to 8:00 p.m. The system is undergoing an update in which new features for the creation and publication of FAQs will be provided. This will require interventions in the agent, customer and FAQ portals.

Any rework on the following day should be able to be carried out without further system downtime.

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