[Update 14-MAR-2024] Restrictions Matrix service (beendet)
From: 12.03.2024 / 08:47
To: 15.03.2024 / 08:36
Update 14-MAR-2024 The exchange of messages via the federation is disrupted. We are still working on a solution, so please be patient.
Update 13-MAR-2024 There are currently restrictions for users of the Federation and other... [
mehr]
Software upgrade data center network TRE (beendet)
From: 12.03.2024 / 09:00
To: 14.03.2024 / 16:00
The software of the ACI switches and controllers in the data center network
must be updated regularly to correct errors, for new and extended functions
and to support new switch hardware.
The software upgrade in the Trefftz... [
mehr]
Maintenance work on the connection to B34 (beendet)
From: 14.03.2024 / 00:00
To: 14.03.2024 / 06:00
Maintenance work is being carried out on the connection to the B34 (Budapester Str. 34b) by the Provider.
This will perhaps result in a failure of the data network (LAN and WLAN) and VoIP telephony (incl. softphone) throughout... [
mehr]
Maintenance work on the connection to BSS (beendet)
From: 14.03.2024 / 00:00
To: 14.03.2024 / 05:30
Maintenance work is being carried out on the BSS connection (Strehlener Str. 22-24) by the line provider.
This will result in a 2.5-hour outage of the data network (LAN and WLAN) and VoIP telephony (incl. softphone) in the BSS... [
mehr]
Routing area BAR on network interruptions (beendet)
From: 12.03.2024 / 17:15
To: 13.03.2024 / 10:00
Unfortunately, there may currently be network interruptions in the BAR routing area due to
spanning tree problems.
We are currently working on a solution to this problem.
The problems already occurred today between 10:45 -... [
mehr]
Ticket system: Maintenance work on 13.03.2024 (beendet)
From: 13.03.2024 / 08:00
To: 13.03.2024 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, March 13 2024
from 8:00 to 9:00 a.m.
[Update] Restrictions VM Management - Enterprise Cloud, Research Cloud (beendet)
From: 11.03.2024 / 08:30
To: 11.03.2024 / 09:00
[Update] The service is available again.
The VM administration in the SSP (Enterprise and Research Cloud) is currently not available.
We are already working on a solution, please be patient.
Partial failure of backup environment (beendet)
From: 27.02.2024 / 15:44
To: 06.03.2024 / 12:00
Due to technical problems in a tape library, backup and restore
processes of the Enterprise Cloud in the LZR are currently not possible.
We are working with the hardware manufacturer to fix the issue.
Please be a little... [
mehr]
Ticket system: Maintenance work on 06.03.2024 (beendet)
From: 06.03.2024 / 08:00
To: 06.03.2024 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, March 06 2024
from 8:00 to 9:00 a.m.
Two-factor authentication (2FA): Accessibility self-service-portal (beendet)
From: 28.02.2024 / 14:49
To: 05.03.2024 / 23:59
Due to the current increased demand for rolling out the second factor (2FA), there may be delays in loading the page.
We therefore ask you to try again a little later. Thank you very much.
Maintenance work on backup environment and interim archive (beendet)
From: 05.03.2024 / 08:00
To: 05.03.2024 / 14:00
On 5 March 2024, some of the backup servers and the interim archive will be unavailable between 8 a.m. and 2 p.m. due to maintenance work.
End of support for MacOSX Cisco IPSec Client at the central Cisco VPN gateway (beendet)
From: 04.03.2024 / 07:00
To: 04.03.2024 / 08:00
In the announcement on the hardware replacement of the VPN gateway dated May 4, 2023, it was already pointed out that the Cisco IPSec client will only be supported to a limited extent under MacOSX. Apart from the fact that more... [
mehr]
Maintenance work on the connection to B34 (beendet)
From: 29.02.2024 / 00:00
To: 29.02.2024 / 09:41
Maintenance work is being carried out on the connection to the B34 (Budapester Str. 34b) by the Provider.
This will result in a failure of the data network (LAN and WLAN) and VoIP telephony (incl. softphone) throughout the B34... [
mehr]
Self-service portal is not accessible (beendet)
From: 29.02.2024 / 08:01
To: 29.02.2024 / 08:20
The self-service portal is not available, colleagues are working hard to fix the error
Update OpARA (beendet)
From: 27.02.2024 / 09:00
To: 28.02.2024 / 18:00
The service OpARA will be updated on February 27 and 28, 2024. The service will not be available on both days.
Maintenance work VoIP system (beendet)
From: 28.02.2024 / 10:00
To: 28.02.2024 / 12:00
On Wed. 28.02.2024, maintenance work will be carried out on the VoIP system from 10:00 to 12:00.
Subject to unforeseeable events, there should be no outages in the voice service due to the redundant design.
Ticket system: Maintenance work on 28.02.2024 (beendet)
From: 28.02.2024 / 08:00
To: 28.02.2024 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, February 28 2024
from 8:00 to 9:00 a.m.
Datashare: Maintenance (beendet)
From: 28.02.2024 / 07:30
To: 28.02.2024 / 07:50
On Wednesday, the 28th of February, from 07:30 to 07:50, Maintenance work will be done on Datashare.
The Nextcloud version will be updated. This should fix a bug that prevented deleted files and folders (within the trash bin)... [
mehr]
OPAL: Maintenance online meeting tool BigBlueButton (virtual classroom) (beendet)
From: 27.02.2024 / 06:30
To: 27.02.2024 / 07:00
The online meeting tool BigBlueButton (course element "Virtual Classroom") within the learning platform OPAL will not be available on Tuesday, 27 February 2024, from 06:30 to 07:00 due to maintenance work.
Shorter service desk opening hours today (beendet)
From: 26.02.2024 / 16:30
To: 26.02.2024 / 19:00
Due to a short-term staff absence, the Service Desk will only be open until 16:30 on 26 February 2024.
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