Service Desk limited availability (beendet)
From: 27.11.2023 / 15:12
To: 01.12.2023 / 17:00
Due to the CIDS general meeting, the ServiceDesk will only be available to a limited extent on Friday, 01.12.23, from 13:30 to 17:00.
We ask for your understanding.
Ticket system: Maintenance work on 29.11.2023 (beendet)
From: 29.11.2023 / 08:00
To: 29.11.2023 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, November 29 2023
from 8:00 to 9:00 a.m.
Mail dispatch Opal Exam-Platforms (beendet)
From: 29.11.2023 / 07:36
To: 29.11.2023 / 08:24
The Opal Exam 1, 2 and 3 Exam platforms are currently unable to send mails.
We are already working on a solution, please be patient.
Datashare: Maintenance (beendet)
From: 29.11.2023 / 07:00
To: 29.11.2023 / 08:00
On Wednesday, the 29th of November 2023 from 07:00 to 08:00, Maintenance work will be done on Datashare.
The Nextcloud version will be updated. Additionally, structural adjustments on the Datashare cluster will be... [
mehr]
Maintenance GPU cluster Alpha Centauri (Partition "alpha") (beendet)
From: 27.11.2023 / 05:00
To: 28.11.2023 / 20:00
The GPU cluster Alpha Centauri (Partition alpha ) will be shut down on November 27 for works on the power supply infrastructure.
These additional changes are planned:
update the software stack (OS and applications,... [
mehr]
Maintenance work telephone system (beendet)
From: 28.11.2023 / 17:00
To: 28.11.2023 / 20:00
On 28.11.2023, maintenance work will be carried out on the ISDN telephone system between 17:00 and 20:00 o'clock. All calls to and from ISDN and analog phones and fax machines will be affected. There may be several short... [
mehr]
High volume of requests at the Service Desk (beendet)
From: 16.11.2023 / 09:31
To: 27.11.2023 / 15:12
Due to the current extremely high volume of requests, it is to be expected that the Service Desk will not respond as quickly as usual to e-mails and telephone calls.
We ask for your understanding.
MS Exchange: Installation of security updates (beendet)
From: 17.11.2023 / 08:00
To: 21.11.2023 / 23:00
The installation of security updates is required in the Exchange cluster. No impact on the availability of the service is expected.
Migration of the backbone router ZEU (beendet)
From: 20.11.2023 / 17:00
To: 20.11.2023 / 21:00
On Monday, 20.11.2023, from 17:00 - 21:00 o'clock, the physical interfaces (building connections) will be moved from the old to the new backbone routers in the ZEU. Subject to unforeseeable events, this will result in a brief... [
mehr]
[Update] Deactivation of the presence status at the matrix service (beendet)
From: 06.11.2023 / 06:00
To: 20.11.2023 / 17:00
The feature is now disabled.
- Element Web no longer displays statuses
- Element Desktop may display the last statuses, but you can deactivate the function manually:
https://faq.tickets.tu-dresden.de/v/ItemID=974
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As... [
mehr]
Ticket system: ticket processing disrupted (beendet)
From: 16.11.2023 / 17:30
To: 16.11.2023 / 19:07
The processing of tickets in the ticket system is currently restricted. We are working on rectifying the fault.
[Update] Shibboleth login not possible (beendet)
From: 15.11.2023 / 09:42
To: 15.11.2023 / 12:00
[Update 11:20] Login is possible again.
There are currently restrictions with the Shibboleth login.
This means that it is currently not possible to log in to SSP, Zoom, BBB and Opal, among others.
We are already working... [
mehr]
Ticket system: Maintenance work on 15.11.2023 (beendet)
From: 15.11.2023 / 08:00
To: 15.11.2023 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, November 15 2023
from 8:00 to 9:00 a.m.
2FA rollout: secure digital login (beendet)
From: 13.11.2023 / 14:00
To: 14.11.2023 / 14:00
On Monday, 13.11.2023 from 14:00 to 16:00 and on Tuesday, 14.11.2023 from 10:00 to presumably 12:00 maintenance work will be carried out on the IdP and the self-service portal of TU Dresden.
The second factor will be... [
mehr]
Interruption vm-management enterprise cloud (beendet)
From: 13.11.2023 / 13:05
To: 13.11.2023 / 13:33
Function limited. We are working on solving the problem.
Maintenance Windows terminal server for teaching (beendet)
From: 13.11.2023 / 10:00
To: 13.11.2023 / 12:00
Due to a software installation on the terminal server rds.zih.tu-dresden.de, limited use or disconnection of the sessions is planned for Monday 13.11.2023 between 10:00 - 12:00.
Security updates at the VPN gateways (beendet)
From: 13.11.2023 / 07:00
To: 13.11.2023 / 08:00
On November 13th 2023, a software update will be carried out on the AnyConnect VPN gateway (hostnames: vpn2.zih.tu-dresden.de, adminvpn.zih.tu-dresden.de) between 07:00 and 08:00 a.m..
Due to the redundancy, the service should... [
mehr]
Service desk training (beendet)
From: 10.11.2023 / 12:50
To: 10.11.2023 / 15:00
The service desk will be closed on Friday, 10.11.23, from 12:50 to 15:00 for further training.
[Update] Restrictions on services (beendet)
From: 30.10.2023 / 10:01
To: 10.11.2023 / 14:00
[Update] 07-NOV-23: Restrictions may still apply
[Update] 01-NOV-23, 1:35 pm: group drives are working again, a restart may be required
Currently, there are some restrictions on the following services, among... [
mehr]
[Update] Redcap Login not possible (beendet)
From: 10.11.2023 / 09:18
To: 10.11.2023 / 12:59
[Update] 11:10 a.m. The login works again.
There are currently restrictions when logging in to Redcap.
We are already working on a solution, please be patient.
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