Ticket system: Maintenance work on 27.03.2024 (beendet)
From: 27.03.2024 / 08:00
To: 27.03.2024 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, March 27 2024
from 8:00 to 9:00 a.m.
Shibboleth login not possible (beendet)
From: 25.03.2024 / 15:22
To: 26.03.2024 / 10:00
There are currently restrictions when connecting or logging in via Shibboleth (for example OPAL).
We are working hard to find a solution and ask for your patience.
Software upgrade data center network LZR (beendet)
From: 18.03.2024 / 09:00
To: 25.03.2024 / 16:00
The software of the ACI switches and controllers in the data center network
must be updated regularly to correct errors, for new and extended functions
and to support new switch hardware.
The software upgrade in the LZR will... [
mehr]
The connection to Budapester Str. 34b is disrupted (beendet)
From: 25.03.2024 / 10:22
To: 25.03.2024 / 13:41
The connection to Budapester Str. 34b has been down since 9:27 a.m. today.
There is no information yet as to when the problem can be solved by the line provider.
can be solved.
Research Cloud network problems (beendet)
From: 22.03.2024 / 15:12
To: 22.03.2024 / 15:46
There are currently packet losses / restrictions in the Research Cloud area, the cause
is being investigated. We ask for a little patience.
[Update-22-MAR-2024] Terminal server currently not available (beendet)
From: 19.03.2024 / 08:04
To: 22.03.2024 / 15:41
The terminal server is currently unavailable.
We are already working hard on a solution, please be patient.
[Update-22-MAR-2024]
Workaround for the connection (Windows):
- Please connect via VPN, press the Windows or Start... [
mehr]
Closure of service desk (beendet)
From: 22.03.2024 / 11:43
To: 22.03.2024 / 14:30
The service desk will be closed today, March 22, 2024, from 12:50 a.m. to around 2:30 p.m. for further training.
MS Exchange: Installation of security updates (beendet)
From: 18.03.2024 / 16:00
To: 21.03.2024 / 23:00
The installation of security updates is required in the Exchange cluster.
No impact on the availability of the service is expected.
ShareLatex/Overleaf is not available (beendet)
From: 21.03.2024 / 08:05
To: 21.03.2024 / 09:33
The ShareLatex/Overleaf service is not available. Our colleagues are working to rectify the fault.
Problem with VPN connection (beendet)
From: 20.03.2024 / 13:41
To: 21.03.2024 / 09:00
In some cases, there are problems with dial-in via Cisco Any Connect. We are working on solving the problem.
Ticket system: Maintenance work on 20.03.2024 (beendet)
From: 20.03.2024 / 08:00
To: 20.03.2024 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, March 20 2024
from 8:00 to 9:00 a.m.
Datashare: Maintenance (beendet)
From: 20.03.2024 / 07:30
To: 20.03.2024 / 08:00
On Wednesday, the 20th of March, from 07:30 to 08:00, maintenance work will be done on Datashare.
The Nextcloud version will be updated.
This should fix a bug that prevented deleted files and folders (within the trash bin)... [
mehr]
Terminal server not available due to maintenance work (beendet)
From: 19.03.2024 / 13:00
To: 19.03.2024 / 14:00
Due to short-term maintenance work on the terminal server databases, logging in to the terminal server is not available
[Update 14-MAR-2024] Restrictions Matrix service (beendet)
From: 12.03.2024 / 08:47
To: 15.03.2024 / 08:36
Update 14-MAR-2024 The exchange of messages via the federation is disrupted. We are still working on a solution, so please be patient.
Update 13-MAR-2024 There are currently restrictions for users of the Federation and other... [
mehr]
Software upgrade data center network TRE (beendet)
From: 12.03.2024 / 09:00
To: 14.03.2024 / 16:00
The software of the ACI switches and controllers in the data center network
must be updated regularly to correct errors, for new and extended functions
and to support new switch hardware.
The software upgrade in the Trefftz... [
mehr]
Maintenance work on the connection to B34 (beendet)
From: 14.03.2024 / 00:00
To: 14.03.2024 / 06:00
Maintenance work is being carried out on the connection to the B34 (Budapester Str. 34b) by the Provider.
This will perhaps result in a failure of the data network (LAN and WLAN) and VoIP telephony (incl. softphone) throughout... [
mehr]
Maintenance work on the connection to BSS (beendet)
From: 14.03.2024 / 00:00
To: 14.03.2024 / 05:30
Maintenance work is being carried out on the BSS connection (Strehlener Str. 22-24) by the line provider.
This will result in a 2.5-hour outage of the data network (LAN and WLAN) and VoIP telephony (incl. softphone) in the BSS... [
mehr]
Routing area BAR on network interruptions (beendet)
From: 12.03.2024 / 17:15
To: 13.03.2024 / 10:00
Unfortunately, there may currently be network interruptions in the BAR routing area due to
spanning tree problems.
We are currently working on a solution to this problem.
The problems already occurred today between 10:45 -... [
mehr]
Ticket system: Maintenance work on 13.03.2024 (beendet)
From: 13.03.2024 / 08:00
To: 13.03.2024 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, March 13 2024
from 8:00 to 9:00 a.m.
[Update] Restrictions VM Management - Enterprise Cloud, Research Cloud (beendet)
From: 11.03.2024 / 08:30
To: 11.03.2024 / 09:00
[Update] The service is available again.
The VM administration in the SSP (Enterprise and Research Cloud) is currently not available.
We are already working on a solution, please be patient.
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