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Informationen zur ausgewählten Ankündigung / Meldung


Service Desk ans SCS will be unavailable by telephone on 05.10., 16:00 to 17:00 (beendet)
From: 05.10.2022 / 16:00
To: 05.10.2022 / 18:00
On Wednesday, October 05 2022, the automatic call distribution system for the hotlines of the Service Desk and the ServiceCenterStudium will be put into operation at 16:00. As a result, the Service Desk will be available only by email or present on site at the APB for approximately 1 hour. In addition to the line 40000, the other hotlines that are part of the Service Desk will also be switched over (E-Learning Support, Telephony Troubleshooting, and Media Technology Lending).
We look forward to launching on October 6 2022 with a queue that will help callers (minimizing wait times) and us (mini-break for ticketing).

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