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VoIP softphone malfunction in mobile working (beendet)
From: 16.11.2023 / 13:30
To: 22.12.2023 / 14:00
The use of the VoIP softphone in mobile working is currently disrupted.
Logging on to the telephony server fails.

The ZIH is still investigating the cause of the problem, in the meantime please switch to
a VPN connection via Cisco AnyConnect
or set the redirection of your TU connection to an alternative number
(cell phone, private connection).

To set the redirection, you can also send a ticket to the service desk
(servicedesk@tu-dresden.de
<mailto:servicedesk@tu-dresden.de> ) or you can use the Cisco user portal
https://voip-settings.zih.tu-dresden.de/ucmuser/
(VPN connection required) to set the redirection.

Translated with www.DeepL.com/Translator (free version)

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