E-Learning-Support not staffed on 22 December 2023 (beendet)
From: 22.12.2023 / 08:00
To: 22.12.2023 / 19:00
For operational reasons, the E-Learning-Support of the Service Desk will not be staffed on Friday, 22 December 2023. We ask for your understanding.
Service Desk: Restricted opening hours on 22.12.2023 (beendet)
From: 22.12.2023 / 16:00
To: 22.12.2023 / 19:00
On 22 December 2023, the Service Desk will close at 4:00 p.m..
VoIP softphone malfunction in mobile working (beendet)
From: 16.11.2023 / 13:30
To: 22.12.2023 / 14:00
The use of the VoIP softphone in mobile working is currently disrupted.
Logging on to the telephony server fails.
The ZIH is still investigating the cause of the problem, in the meantime please switch to
a VPN connection via... [
mehr]
[Update] Central disruption in virtualization: service outages (beendet)
From: 19.12.2023 / 14:00
To: 20.12.2023 / 15:00
Due to a malfunction in the virtualization, various services were restricted. All faults have now been rectified. Decentralised services that have not yet been checked may still have a fault. Please report any anomalies by e-mail... [
mehr]
[Update] VM administration in the self-service portal restricted (beendet)
From: 19.12.2023 / 15:08
To: 19.12.2023 / 16:00
[Update] The service is available again.
It is currently not possible to manage the Enterprise Cloud via the Self-Service-Portal.
We are already working on a solution and ask for your patience.
[Update] Issuance of personal user and group certificates possible again (beendet)
From: 25.08.2023 / 08:57
To: 19.12.2023 / 07:26
The PKI-DFN for issuing personal user and group certificates has expired on 08/30/2023.
Status 06.11.2023: Digital certificates via the issuer Sectigo can now be issued again for students, guests and UKD employees.
- User... [
mehr]
[Update] Terminal server currently not available (beendet)
From: 18.12.2023 / 09:47
To: 18.12.2023 / 10:38
[Update] 10:35 a.m.: The service is available again.
It is currently not possible to connect to the resources available on the terminal server.
We are already working on a solution, please be patient.
Certificates cannot be issued via SECTIGO (beendet)
From: 15.12.2023 / 06:36
To: 15.12.2023 / 08:29
The Sectigo issuance server of our certificate provider is not available. This affects all certificate issues, personal certificates, group certificates, SSL server certificates (direct and via ACME)
Maintenance work VoIP system (beendet)
From: 14.12.2023 / 17:00
To: 14.12.2023 / 18:00
Due to the current malfunction in the VoIP system (login problems with the Cisco Jabber softphone), maintenance work must be carried out at short notice.
During the work, the Jabber client, the Cisco user portal and the ACD... [
mehr]
[Update] Application for user certificates disrupted (beendet)
From: 14.12.2023 / 11:53
To: 14.12.2023 / 14:45
[Update] The service is available again, thank you for your patience.
The application for user certificates via the Self Service Portal is currently disrupted. The colleagues are working on rectifying the fault as soon as... [
mehr]
Ticket system: Maintenance work on 13.12.2023 (beendet)
From: 13.12.2023 / 08:00
To: 13.12.2023 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, December 13 2023
from 8:00 to 9:00 a.m.
BigBlueButton: Update to Version 2.7 (beendet)
From: 13.12.2023 / 07:00
To: 13.12.2023 / 07:30
Version 2.7 of the BigBlueButton video conferencing system will be launched on Wednesday, December 13, 2023. This update takes place without service interruption.
Information about new features is available in the FAQ... [
mehr]
Maintenance of multiple HPC systems (beendet)
From: 04.12.2023 / 03:00
To: 12.12.2023 / 21:00
December 4+5, we will have a large downtime of these systems:
Barnard - and all new filesystems,
Alpha Centauri,
Romeo+Julia (in re-cabling),
Beaker.
These works will be done at that time:
1) Changes in the power-supply... [
mehr]
Self-service portal – unavailability of VM management for enterprise and research cloud VMs (beendet)
From: 11.12.2023 / 07:00
To: 11.12.2023 / 12:00
Due to system updates in the backend area, the VM management section of the self-service portal for Enterprise and Research Cloud VMs is unavailable. The operation of the VMs is not impacted.
Outage network connection B78 (beendet)
From: 08.12.2023 / 03:00
To: 08.12.2023 / 05:30
On 08.12.2023 from 03:00 - 05:30 there will be a complete outage of the building connection of B78 due to maintenance work by the cable provider.
Sharepoint is currently not available (beendet)
From: 07.12.2023 / 18:12
To: 07.12.2023 / 18:27
Sharepoint is currently not available. The colleagues will take care of resolving the problem as quickly as possible
Maintenance wok Opal Exam I (beendet)
From: 07.12.2023 / 05:30
To: 07.12.2023 / 15:30
Due to maintenance work, the examination platform Opal Exam I will not be available on 07-DEC-23 from 06:00 -15:00.
Thank you for your understanding.
Ticket system: Maintenance work on 06.12.2023 (beendet)
From: 06.12.2023 / 08:00
To: 06.12.2023 / 09:00
Due to maintenance work, the ticket system will not be available on Wednesday, December 06 2023
from 8:00 to 9:00 a.m.
Outage network connection B34 (beendet)
From: 06.12.2023 / 00:00
To: 06.12.2023 / 06:00
On 06.12.2023 from 00:00 - 06:00 there will be a complete outage of the building connection of B34 due to maintenance work by the cable provider.
Service Desk limited availability (beendet)
From: 27.11.2023 / 15:12
To: 01.12.2023 / 17:00
Due to the CIDS general meeting, the ServiceDesk will only be available to a limited extent on Friday, 01.12.23, from 13:30 to 17:00.
We ask for your understanding.
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